Ryan C.

Ok hotel if you are looking for cheap. The service staff is wonderful though.

Megan S.

Room was comfortable and clean, added bonus was having a refrigerator and microwave. Black out curtains kept the room nice and dark. No elevators here, luckily there's only 2 floors. :-) If you book directly breakfast at the nearby diner is included. The diner is open 24/7 and located in the same parking lot as the hotel. Wasn't that impressed with the breakfast, but it sufficed as a good enough snack before heading out on the road. Overall this is a clean place to lay your head, no additional amenities like a pool or hot tub. Would suggest they provide more than 2 pillows for a queen sized bed. Lobby smelled strongly of bleach. I found out this was due to the laundry room being located behind the front desk. Great to know their linens are well disinfected between guests. Would definitely stay at this chain again next time I'm passing through.

Michelle M.

I booked this hotel through hotwire. I had accidently booked it for the day before I meant to, so when I went to check in on the day I thought I had booked for, the girl at the front desk tells me "I don't have a reservation under your name." As I am looking up my confirmation email on my phone, a second girl comes to the front desk and tries to search for my reservation again. As she started to type in my name the first girl says "Oh, well I did find two rooms under her name, but she should have checked in yesterday." After reading my confirmation email and realizing I did indeed book the wrong date, I asked them "Okay, what now?" First girl just shrugs and the second girl says "You will need to take it up with hotwire because they already charged your account." So I explained that being it was 10pm I just wanted a place to sleep the first girl rolls her eyes at me and says "It's not our fault you booked your hotel room on the wrong date." At that point, I thanked them for their time, said goodbye, and left. As I was walking out the door one of the girls yelled after me "Have a nice night now!" I couldn't speak for the quality of the rooms or the diner. But first impressions last, and that is why excellent customer service is important. I wasn't expecting them to bend over backwards to fix the mistake I made, but simply telling me they could book my room now and pay for it (and they did have rooms available) would have likely resulted in a review that wasn't one star. The sort of customer service I received was not only unnecessary, but unacceptable. I will sleep on the side of the road in my car before ever staying at this place. I was really looking forward to staying here too. Sad.

Marty C.

It's kind of hard to decide how to rate this motel. Do you compare it with all motels or with the subset of cheaper motels? It's three stars when compared to all motels. However, it's five stars when you compare with other economy motels. Rooms are very clean and adequately comfortable. Blackout curtains allow for sleeping any time of day. The staff is friendly and helpful. It's close to I-80, but I didn't hear any road noise. Two very cool things: Pets are allowed without an additional fee. They offer free breakfast in the firm of a voucher for the diner that's in the property. I will look for Oaktree Inns when I travel again.

Justin J.

Confirmation email states "no need to call us to reconfirm this reservation" yet when we show up they can't find the reservation

Jason F.

I stayed here for a Friday night with my fiance a couple of weekends ago. We had booked our room at this hotel a couple of weeks earlier on a hotel booking sight and had let the staff know that we would be in pretty late. At around 1:30 AM we arrived and thankfully the check in process was quick and simple. We ended up having a room on the second floor which was only a problem because there was no elevator to help with our suitcases. However, once we got them up the stairs all was fine. Once inside the room I thought that the inn seemed a bit dated but it was clean which is all that I was really looking for. Since we were in so late and I woke up at 5 AM, I have to admit that I didn't really get to see much else of the inn. What was nice is that breakfast at the accompanying diner is included in the prices and while I personally was not able to take advantage of it, my fiance and her parents did and they loved it. The bottom line for me is that I would stay here again in the future. While its not the most glamorous hotel that I have ever stayed at, it was clean and got the job done for me.

Victor C.

Had a great experience staying here on 10/17. From the outside its not much to look at, but it is a extremely clean and friendly place. The bonus is Penny's Diner out front. We got a free breakfast vouchers for all 3 of us and I was completely stuffed by the time we left. Great deal at a great price of $58 plus tax.

Doug A.

This is a good three (maybe plus) star Hotel. Registration desk was efficient and friendly. The room is large functional and very clean. There was some type of weird paint stain on the bathroom floor but it was still clean. The room has a microwave, refrigerator, desk, and sitting chair. We booked over Hotwire, although I think we could have saved a few dollars booking directly. We are looking forward to breakfast at Penny's diner and a sure it's going to be better than most of the breakfasts we have had over the last month.

Radashack R.

ZERO Stars! This place should have been called "Last Resort Inn". What a dump! The bathroom floor had black hairs all over it. The toilet had dried pee on it. The coffee pot still had coffee in it. The bathtub didn't drain. Someone left their pajamas and worst of all, the bed had hairs and black specks in it. The single blanket on the bed was as thin as a napkin This is not a joke! To top it all off, the door to the room was very very difficult to open. We almost couldn't leave! I've never had to pay so much to stay in a roach. $80 a night plus tax. Stay away. Stay faaaaaar away!

El C.

Clean rooms, but pretty basic. Really is a one star place and not a two star place as they claim. Rooms are large, but the bed was rather small and there was no desk or anything to put things on excerpt a chair and a small end table. It's a little on the pricey side specially considering what you get, but Oak Tree tends to set up shop in mining and energy towns in the middle of nowhere, so prices are already skewed. At least the office has a friendly staff.

Zaki Z.

Too bad there is not a negative star rating. For a 20 year high school class reunion, we had blocked a number of rooms. When I called 4 months in advance to reserve a room under our blocked rooms, I was told that there were no rooms blocked. I called back and spoke with the front desk clerk, manager and finally the general manager. What happened to our blocked rooms depended on who you asked. I was told that all the blocked rooms were filled. Then I was told we lost the blocked rooms because a credit card was not used to reserve the block. Finally, I was told by the GM that the hotel was ALREADY full when we attempted to block a section of rooms. Due to their error, they accepted our blocked rooms even though they were full. Then they thought it wise not to contact our representative once the error was discovered so that we could make contingency plans. What made matters worse is that they tried to talk their way out of it and once they were caught in a lie, they said they didn't know and sent it up the so-called chain of command. Poor, poor management and communication. They obviously do not care about their customers. Stay away and I'll see you at the Mustang Motel instead.

Green River is a small town in Wyoming, known mostly for its connections to the railroad. We visited as part of a trip around Utah, Colorado and Wyoming, it was pictures taken at Green River that first inspired my fiancés interest in American trains several years ago. We booked the motel through ebookers, and when we arrived the receptionist said she recognised our name but didn't actually have our reservation for that evening. However she quickly assigned us a room, exactly as we had booked and took a copy of the email print out I had with me to sort out any problems that arose later. We were given our room key, along with a brown paper bag containing a breakfast voucher, shampoo and coffee. The reception area had an ice machine and other vending machines, and I believe that these were also available in the doorway to each building. As all Oak Tree Inn's they are primarily set up for Union Pacific Railroad employees, but fill any spare capacity with paying guests. This was not obvious during our stay, I only read this when I arrived home. We did have views of the railroad, which of course pleased my railroad fan fiancé, and the motel is just off the interstate. I did not notice any noise from the road or railway during the night. Their website states that the rooms are deliberately noise and light proofed to help the railroad employees on shiftwork to sleep. The motel is a very large complex; spread over 4 separate buildings each with 2 floors. I didn't find out the total number of rooms. Rooms on the ground floor, (1st floor in America!) have doors opening to the carpark space outside the door. Access to upstairs rooms was via stairs at either end of the building and the doors open on to internal corridors. There is a Penny's Diner in the grounds; this is a traditional 1950s American Diner! The food was great, typically cheap and plenty of it. Very little choice for vegetarians, but then that's normal for Wyoming too! The diner is open 24 hours a day, presumably to feed the hungry engineers and railroad staff who come and go at all times of day! The inn supplies a voucher for free breakfast at the diner, this cannot be used for dinner, but is valid for the most expensive breakfasts on the menu! You do have to pay taxes and of course the tip. Our spotlessly clean room had a king sized bed, and a recliner to sit in whilst watching the large TV, in the corner was a fridge and microwave. The bathroom has a bath with shower over. There is a hairdryer in the room, and we had too many TV channels to count. We only had one night in Green River so I can't tell you what the room servicing was like. The inn has a gym and whirlpool, but we didn't use it. We paid $78 plus 8% tax for a room for two people through ebookers, getting a little cashback thorugh Quidco. A quick look at their website shows that booking direct may be a little more expensive, but it would be possible to guarantee a king sized bed. Rooms with two queen sized beds are also available. We would definitely go back to this hotel, and will look out for others in the same chain on future visits to the USA.